ALL ITEMS offered in this listing are MADE TO MEASURE (custom made) and therefore are not subject to Distance Selling Regulations.
We DO NOT ACCEPT RETURNS on made to measure items, as these have been individually made to your exact requirements.
Please use our free sample service, to ensure you are fully happy with the product before ordering. Also
Please ensure your measurements are correct as we cannot be held responsible for blinds made incorrectly due to customer error.
Please note – Any faulty or damaged products will, of course, be replaced.
Please note; we are unable to manufacture your order until we have received your custom information (requested within the How to Order section), failure to provide this information this will lead to a delay in your order being dispatched according to Ebay estimated timescales.
We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors.
Refusal of delivery and/or multiple unsuccessful delivery attempts may result in re-delivery charges. Items will be attempted on 2 occasions, with calling cards left, and held by the couriers for up to 4 days to allow you to re-arrange delivery. After this time frame, these will be returned to us.
Delivery costs shown in listing (where applicable) only apply to UK mainland locations* *please note certain locations may incur a surcharge ie. Northern Ireland / Scottish Islands / Scottish Highlands / Channel and Offshore Islands. If in doubt please contact us prior to purchase and we can quote an exact postage cost.
Damages / Replacement Policy
All products are quality checked before dispatch but in the unlikely event that you experience any problems please send us an eBay message.
You have 48 hours following receipt of your goods to report any damaged or defective goods due to manufacturing, or damage caused while being in the delivery process. We reserve the right to ask for digital pictures with regards to the issues reported or to ask for the product to be returned to us for inspection. This does not affect your statutory rights.
Fabric Shade Variation
Whilst every effort is made to keep colour shades constant we cannot be held responsible for shade variations from the sample colour received, due to batch variations.